Store policy
Xennom Sports - Privacy Policy
Xennom Sports we respects your privacy and is committed to protecting the personal information you share with us.
Information We Collect
When you place an order or interact with our website, we may collect:
- Name, phone number, email address, and delivery address
- Order history and preferences
- Payment-related information (we do not store full card/bank details — these are processed securely by our payment partners)
- Technical data such as browser type, device, and pages visited, collected automatically via cookies for site functionality and analytics
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates via WhatsApp, SMS, or email
- Respond to customer service inquiries
- Improve our website, products, and customer experience
- Send occasional promotional offers (only if you’ve opted in; you can unsubscribe anytime)
Data Sharing
We do not sell or rent your personal information to third parties. We only share necessary data with:
- Courier/delivery partners, to fulfill your order
- Payment processors, to complete transactions
- Legal authorities, if required by law
Cookies
Our website uses cookies to keep your cart functional, remember preferences, and understand site usage through analytics. You can disable cookies through your browser settings, though some site features may not work as intended.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may contact us at any time to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal/order-record requirements)
- Opt out of marketing communications
Data Retention
We retain order and customer data only as long as necessary to fulfill orders, resolve disputes, and comply with legal obligations.
Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will always be posted on this page with an updated revision date.
Contact Us
For privacy-related questions or requests, contact: Email: xennomsports@gmail.com Phone/WhatsApp: +92 323 4465224 Location: Lahore, Pakistan
Last updated: July 2026